These terms apply to the website wingdevs.com and to the plugins and licences that WingDevs sells and distributes. By using the website, creating a support account, or buying or using one of our products, you agree to them. Please read them: they describe what you get with a licence, how refunds work, and what we are and are not responsible for.
1. About us
WingDevs, Dhaka, Bangladesh (“WingDevs”, “we”, “us”) runs this website and sells the products described in these terms. Contact: [email protected].
2. Using this website
You may browse wingdevs.com and its documentation freely. If you create an account on our support portal you must give accurate information, keep your password private and tell us if you think your account has been misused. You are responsible for what is done with your account. We may suspend or remove accounts that are used for spam, abuse or anything unlawful.
3. Free plugins
Our free plugins, such as Wing Popup and Wing Suite, are published on WordPress.org under the GNU General Public License, version 2 or later. You may use them on any number of websites at no cost. Support for the free plugins is offered on the WordPress.org support forums as our time allows; it is not guaranteed.
4. Paid licences
A paid licence (for example Wing Popup Pro) entitles you to download the premium plugin, receive its updates and get support from us for the number of websites and the period of your plan:
| Plan | Websites | Yearly | Lifetime |
|---|---|---|---|
| Personal | 1 | Updates and support for one year, renewing yearly | One payment, updates and support with no renewal |
| Business | 10 | Same | Same |
| Agency | 100 | Same | Same |
A “website” is one WordPress installation at one domain. A staging or development copy of a licensed site does not count against your limit. You can move an activation from one site to another at any time from your account. You may use the plugin on your own sites or on sites you build for clients, within your site limit; you may not resell, rent, sublicense or share licence keys, and you may not use one licence to serve several unrelated customers beyond that limit.
“Lifetime” means for the life of the product: for as long as we continue to develop and sell it. If we ever discontinue a product we will give lifetime licence holders at least twelve months’ notice, and the plugin will keep working.
5. Orders, prices and payment
Purchases are processed by Freemius, Inc., which acts as the merchant of record: Freemius is the seller of record on your invoice, collects payment, and charges and remits any VAT or sales tax that applies in your country. Freemius’s terms of service apply to the checkout in addition to these terms.
Prices are shown in US dollars and exclude taxes unless the checkout says otherwise. We may change prices at any time; a change does not affect a purchase you have already made, and a yearly plan renews at the price in force at the time of renewal, which we will tell you about in advance if it has gone up. Obvious pricing mistakes may be corrected before an order is fulfilled.
Your licence key and download are delivered by e-mail and in your account immediately after payment.
6. Renewals and cancellation
Yearly plans renew automatically at the end of each year so that updates and support continue without interruption. Freemius e-mails a reminder before each renewal. You can switch renewal off at any time from your account page or the link in that e-mail, and the plan then simply ends at the close of the current year; nothing further is charged. Lifetime plans never renew.
When a yearly plan ends the plugin keeps working on your sites. You stop receiving new versions and support until you renew.
7. Refunds
We offer a 30-day money-back guarantee: if a plugin does not do what we say it does and we cannot fix the problem for you, ask for a refund within 30 days of your first purchase and you will get your money back in full. Refunds are issued by Freemius to the payment method you used.
Renewal payments can be refunded if you ask within 30 days of the renewal and have not downloaded an update released after it. We do not refund because a feature you expected is not part of the product (the feature list and documentation are public), because you changed your mind after the 30 days, or for licences bought in violation of these terms. Consumer-protection laws in your country may give you additional rights, which these terms do not limit.
8. Updates and support
Updates are delivered automatically through the WordPress dashboard while your licence is active. Support means help with installing, configuring and using the product as documented, by e-mail or through our support portal, in English, on business days; we aim to answer within one business day but do not guarantee response times. Support does not include building your site, custom development, or fixing problems caused by other plugins, themes or hosting, although we will point you in the right direction when we can.
We decide which features to build and when. A feature request is welcome, but a licence is not a promise that any particular feature will be added.
9. Licence to the code
Our plugins are WordPress plugins and are licensed under the GNU General Public License, version 2 or later. The GPL gives you the freedom to study, modify and run the code. What you buy with a paid licence is not the code itself but access to our downloads, updates and support for the plan you chose; those services are what the site limits and the renewal apply to. If you distribute a modified copy of a paid plugin, you must remove our trademarks and our update and licence servers from it, and you must not present it as ours.
10. Acceptable use
You may not use our website, support portal or products to break the law, to send spam or unsolicited messages, to distribute malware, to collect visitors’ personal data without a lawful basis, or to interfere with the operation of our services or of Freemius. Where you use our plugins to collect data from your own visitors (forms, analytics, cookie consent), you are responsible for complying with the privacy laws that apply to you and for publishing your own privacy policy.
11. Trademarks and content
“WingDevs”, “Wing Popup”, “Wing Suite”, “Store Wings” and their logos are our trademarks. The text, images, videos and documentation on this website are ours or used with permission; you may quote them for reviews, tutorials and commentary with attribution, but not copy them to present a competing product. WordPress is a registered trademark of the WordPress Foundation; we are not affiliated with it.
12. Warranty disclaimer
Our products and website are provided “as is”. We work hard to make them reliable, but we cannot promise that they will be free of errors, work with every theme, plugin and host, or be available without interruption. To the fullest extent the law allows, we disclaim all warranties, express or implied, including fitness for a particular purpose. Nothing in these terms excludes rights that consumer law gives you and that cannot be excluded.
13. Limitation of liability
To the fullest extent the law allows, we are not liable for indirect or consequential losses, lost profits, lost data or lost business arising from your use of our products or website, and our total liability to you for any claim is limited to the amount you paid us for the product concerned in the twelve months before the claim arose. Always keep a backup of your website before installing or updating any software, ours included.
14. Termination
We may suspend or terminate a licence or account that is used in breach of these terms, after giving you notice and a reasonable chance to fix the problem where that is practical. You may stop using our products at any time; sections 9, 12, 13 and 15 survive.
15. Governing law
These terms are governed by the laws of Bangladesh, and the courts of Dhaka, Bangladesh have jurisdiction over any dispute, without affecting mandatory consumer protections of the country you live in. We would much rather sort things out by e-mail first, so please write to us before anything else.
16. Changes to these terms
We may update these terms from time to time; the dates at the top show when. Changes apply to purchases made after they take effect. If a change would reduce what an existing licence gives you, we will e-mail licence holders before it applies.
17. Contact
Questions about these terms go to [email protected].